If you are wondering what you should do if you are in an accident with an Uber, you are not the only one. Rideshare crashes can leave you confused about what steps to take, who to call, and how insurance works. The first thing you should do is contact the police and seek medical attention.
After that, seek the help of a reputable Salt Lake City Uber accident lawyer to protect your health, your rights, and your ability to get fair compensation down the line.
Call for Help and Seek Medical Attention After an Uber Accident
When you are involved in an Uber accident, your health and safety have to come first. Getting emergency services on the scene quickly can protect you, your passengers, and others around you. Drivers should give information and help anyone who might have been hurt in a crash.
Why You Should Always Call the Police at the Scene
Even if the accident seems minor, it is important to call the police right away. Police reports provide an official record of what happened, and they are often essential when dealing with Uber’s insurance companies later. Without a report, it can be much harder to prove who was responsible for the crash or how the accident happened.
Getting Immediate Medical Care, Even for Minor Injuries
Sometimes, after you’re in an accident with an Uber, adrenaline and shock can hide the pain of an injury. That is why you should always get checked by a doctor as soon as possible, even if you feel mostly fine at the scene. Quick medical care helps catch problems early and gives you a better chance at a full recovery.
Protecting Your Health if Symptoms Appear Later
Some injuries do not show up right away. Whiplash, concussions, internal bleeding, and soft tissue damage can all have delayed symptoms that take hours or even days to become noticeable. If you start feeling pain, dizziness, numbness, or other new symptoms, it is important to get follow-up medical care right away.
Following up with your doctor shows that you are taking your health seriously, and it helps connect any delayed injuries back to the accident. Medical records that document both immediate and delayed symptoms can make your insurance claim much stronger. They also make sure you are getting the right care before a minor issue becomes a major one.
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Collect Key Information to Protect Your Uber Accident Claim
If you are in an accident with an Uber, the information you collect at the scene can make or break your ability to recover damages later. Under Utah Code § 13-51-108, rideshare companies must provide insurance coverage, but proving your case always starts with the details you gather right after the crash. Some of the most important information to collect after an Uber accident includes:
- The Uber driver’s name, the license plate number of their vehicle, and their insurance details
- Whether the Uber app was active at the time
- Screenshots from the Uber app showing ride status at the time of the collision
- Police report number and officer contact information
- Photos of all involved vehicles, the crash site, and any visible injuries
- Witness names and contact information
- Lyft/Uber insurance claims hotline info
- Medical discharge paperwork and diagnosis notes
- Written summaries of all conversations with insurers
Strong documentation from the start protects you from arguments later about who was at fault or how badly you were hurt. If you suffered serious injuries, your Salt Lake City catastrophic injury lawyer will likely explain that detailed proof often makes the difference between a small settlement and full compensation.
Notify the Right Insurance Companies and Know Your Rights After an Uber Crash
Dealing with an accident claim after being in an accident with an Uber can get tricky because there is often more than one insurance company involved. Whether it is Uber’s insurance, the driver’s personal coverage, or your own policy, you want to make sure the right companies are notified quickly.
Reporting the Accident to Uber’s Claims Department
After an Uber crash, one of the first steps is reporting the accident through Uber’s claims system. You can start this process through the app itself or by visiting Uber’s website. Be ready to provide key details like the date, time, and location of the crash, along with a short description of what happened.
You will also want to share information about your injuries if you already know them, but it is important to keep the details simple and factual at this stage. Do not be surprised if Uber’s insurance representatives reach out for more information later. So having a clear and basic report on file early helps avoid confusion or misstatements down the road.
Filing a Claim With Your Own Insurance Company if Needed
In some cases, your own insurance policy may also come into play after an Uber accident. Depending on how the crash happened and what coverage is available, you might need to open a claim under your personal auto policy to get your medical bills covered quickly.
Personal injury protection (PIP) can help, but it may not be enough for serious injuries. Your Salt Lake City rideshare accident lawyer will explain how Uber and Lyft handle insurance claims a little differently, so it matters whether you were in an Uber, a Lyft, or driving your own car at the time.
Protecting Your Rights Before Accepting a Settlement Offer
After an Uber accident, insurance companies often try to settle claims fast with early offers that might not fully cover your losses. It can be tempting to accept a check quickly when bills are piling up, but rushing into a settlement can cost you much more in the long run.
Once you sign a settlement agreement, you usually give up your right to seek more compensation later. Your Salt Lake City personal injury lawyer will tell you that it is important to understand the full value of your injuries and future needs before accepting anything.
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Contact a Salt Lake City Uber Accident Lawyer Who Can Stand Up to Big Insurance Companies
An Uber accident attorney in Salt Lake City from Siegfried & Jensen can walk you through the claims process and help you go after the financial recovery you deserve after you’re in an accident with an Uber.
Our team has spent decades pushing back against big insurance companies and fighting for people hurt in rideshare accidents. Contact us today to schedule your free consultation and get answers to your questions.
Call or text (801) 266-0999 or complete a Free Case Evaluation form
